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Senior Protection Assistant (VA.No. 28/2018)

หมดเขตวันที่ : 13 มิถุนายน 2018


United Nations High Commissioner for Refugees (UNHCR)

Representation in Thailand


Vacancy Announcement No. 28/2018   

Internal/External Circulation


Position Title:

Senior Protection Assistant

Post Level:

Equivalent to GS-5

Date Issued of the Vacancy Announcement:

05 June 2018


Post No.:


Report To:

Protection Officer


Closing Date of the Vacancy Announcement:

13 June 2018



Protection Unit


Duty Station:

Bangkok, Thailand

Contractual Status:

Local Individual Contractor Agreement (UNOPS)



Availability of the Position         As soon as possible


Scope of Assignment


Accountability (key results that will be achieved)

  • Populations of concern will be protected through the application of relevant international and national laws and UN/UNHCR protection standards and principles.
  • Protection activities will be guided by the UNHCR country protection strategy.
  • The participation of persons of concern will be facilitated through supporting participatory and other rights- and community-based approaches.
  • All protection activities with asylum seekers and refugees will be conducted in accordance with the Age, Gender, Diversity Mainstreaming (AGDM).
  • Protection incidents will be identified and addressed.


Responsibility (process and functions undertaken to achieve results)  

  • Consistently apply relevant international and national laws and applicable UN/UNHCR policies, standards, and codes of conduct. 
  • Comply with Standard Operating Procedures (SOPs) for all protection/solutions activities.
  • Ensure that detained asylum-seekers and refugees in IDC have opportunity to identify themselves in front of UNHCR so that their detention is recorded.
  • Identity new applications for asylum from the detained population and share with the office without delay.
  • Provide accurate and timely counseling to asylum seekers and refugees in IDC regarding protection and security issues, the RSD process, health concerns, and documentation.
  • Identify especially vulnerable asylum seekers and refugees in IDC, such as children, woman at risk, SGBV survivors, elderly, and individuals with serious medical conditions, for protection interventions and service referrals.
  • Prepare on a regular basis the statistics of asylum-seekers and refugees in IDC, and update such information in UNHCR’s ProGres database. 
  • In coordination with the Immigration authorities, prepare monthly lists of refugees and asylum-seekers on bail and monitor bail extension procedures and compliance.
  • Monitor and engage with airport detention facilities upon identification of potential asylum-seekers.
  • Provide Protection counseling to asylum-seekers and refugees detained in IDC or airport facilities, at the Bangkok Refugee Center (BRC) or elsewhere.  Refer cases to the supervisor/relevant entities should they require further action.
  • Monitor detention conditions for asylum-seekers and refugees and notify the supervisor of concerns. 
  • Coordinate and keep abreast of communication/situations with IDC authorities and concerned organizations to ensure that UNHCR persons of concern receive a proper response in due course.
  • In coordination with Protection Officer, advocate for release of asylum seekers and refugees with serious vulnerabilities.
  • Monitor and report to the office any refoulement attempts in detention.
  • Assist in the Resettlement counseling process and with relevant Immigration processes required prior to departures.
  • Coordinate with the Immigration authorities, the International Organization for Migration (IOM), and embassies to ensure the timely accomplishment of resettlement/departure documentation.
  • In collaboration with Protection Associate, train Protection Interns to function Protection tasks as assigned.
  • Carry out case management for especially vulnerable asylum seekers and refugees to ensure appropriate and timely services, referrals and counseling on options.
  • Perform legal research on national and international laws as assigned by the Protection Officer.
  • Perform other Protection duties as assigned.


 Authority (decisions made in executing responsibilities and to achieve results)

  • Prepare the list of persons of concern who are eligible for cash-based intervention on a monthly basis.
  • Preliminarily interview/counsel persons of concern who are in need of protection for further referral on priority/urgent basis.
  • Enforce integrity in the delivery of protection services by local implementing partners.


Qualifications and Required Competencies


  • University degree in Law, International Law, Political Sciences or related field.
  • Minimum 2 years experience with refugees and/or in related field.
  • Understanding of survivor based approach to Sexual and Gender Based Violence (SGBV) and child protection issues, including previous interviewing experience would be an advantage.
  • Knowledge of computer and use of various computer software packages, i.e. MS Word, Excel and Access.
  • Good knowledge of written and spoken English and Thai.
  • Knowledge of ProGres and completion of UNHCR specific learning/training activities would be advantage.


Please submit your Motivation Letter, P.11 form, Curriculum Vitae and a copy of official ID card/national passport indicating the vacancy announcement number and position title to:


Candidates who are not Thai nationals are required to submit with their application evidence of their right to work in Thailand. 


Only candidates under positive consideration will be contacted for a written test and/or interview.


UNHCR/P.11 and supplementary forms can be downloaded from: and