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Field Assistant (Protection) (VA.NO.11/2020)

หมดเขตวันที่ : 06 มีนาคม 2020


United Nations High Commissioner for Refugees (UNHCR)

Representation in Thailand


Vacancy Announcement No. 11/2020    

Internal/External Circulation



Position Title:

Field Assistant (Protection)


Post Level:

Equivalent to GS-4

Date Issued of the Vacancy Announcement:

21 February 2020


Post No.:


Report To:

Field Associate


Closing Date of the Vacancy Announcement:

6 March 2020



Protection Unit

Duty Station:

Mae Sot, Thailand

Contractual Status:

Local Individual Contractor Agreement (UNOPS)



Availability of the Post               As soon as possible until 31 December 2020.


1. General Background


The Thailand operation along the border with Myanmar has reached a critical juncture wherein the realization of durable solutions for some 110,000 refugees has shifted beyond resettlement towards voluntary repatriation and other possible options. Field Offices are engaged in a range of activities that prepare refugees for repatriation including facilitating the movement of those that already decided to return (prior to UNHCR promoting voluntary repatriation). UNHCR efforts are being strengthened to ensure that durable solutions options (resettlement, voluntary return and migrant status) materialize and that refugees are able to freely avail themselves to solutions of their choice.


The Field Assistant (Protection) is an integral member of the Access to Justice team.             

The incumbent reports to the Field Associate. The Field Assistant (Protection) role, broadly described, is to act as a critical interface between UNHCR, camp authorities and communities of concern with regards to the in-camp dispute resolution system. Under the overall direction of the Protection Officer, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the incumbent will work directly with communities to monitor the implementation of the ‘Mediation and Dispute Resolution Guideline’ and “The Guideline on the Detention Practice” as well as provide protection interventions focusing on high profile cases and abuse of power. To fulfil this role, the Field Assistant (Protection) is required to spend a substantial percentage of their time working outside of the office, building and maintaining networks within communities of persons of concern.


2. Purpose and Scope of Assignment


  • Take the lead on ensuring CBO’s, NGO’s and camp authorities’ full compliance with the rules and regulations stipulated by the in-camp dispute resolution system.
  • Lead regular detention monitoring and collect accurate data from an AGD perspective.
  • Prepare statistical reports on your area of responsibility to ensure accurate information is available.
  • Provide technical guidance to and support capacity building activities, including the development of training materials and conducting trainings, for NGOs and CBOs engaged in the camps’ ‘Mediation and Dispute Resolution’ system.
  • Identifying vulnerable people of concern with specific needs and/or specific protection concerns. Work on individual protection cases and refer to or coordinate with camp authorities, CBOs and NGOs for protection interventions or durable solutions
  • Prepare and follow weekly schedules for field visits to interview and follow up on cases, to provide counselling to and share information with persons of concern concerning your area of responsibility
  • Draft routine correspondence, documents, meeting minutes and reports and maintain up-to-date filing systems.
  • Enter data into ProGres and other databases as required
  • Undertake regular field trips to strengthen relationships with persons of concern and the camp authorities and CBOs.
  • Accompany and interpret for senior staff in their contacts with people of concern and camp authorities.
  • Monitor issues related to security, development and politics in Myanmar and Thailand through media reports, contacts with authorities and persons of concern in order to stay abreast of the latest developments which might impact UNHCR’s work in the camps.
  • Perform other relevant duties as required.


3. Monitoring and Progress Controls


  • Level of confidence among the community of concern in the in-camp dispute resolution system
  • Effective strengthening and supporting the capacities of all stakeholders in the in-camp dispute resolution system
  • Effective monitoring of the detention centers in the camps.
  • Level of trust built with the CBOs and camp authorities
  • Efficiency in providing information and counseling to people of concern and keeping the data up to date.
  • Number of training activities conducted or facilitated
  • Efficiency in follow-up and referring cases to other units within UNHCR and external partners.


4. Qualifications and Experience


  • Completion of secondary education is the minimum requirement.  University degree in a related field will be an added advantage.
  • Minimum of three (3) years professional work experience relevant to the function, preferably in the area of refugee protection
  • Computer skills (MS Office, including Excel, Word, PowerPoint, Access)
  • Fluency in English, Karen and Burmese. Knowledge of Thai will be an added advantage.
  • Knowledge of ProGres and completion of UNHCR specific learning/training activities will be an advantage
  • Familiarity with UNHCR’s administrative/financial rules, procedures and processes is an asset.




5. Key Competencies


  • Analytical Thinking
  • Planning and Organizing
  • Political Awareness
  • Negotiation and Conflict Resolution
  • Change Capability and Adaptability
  • Empowering and Building Trust
  • Judgement and Decision Making



Please submit your Motivation Letter, duly signed P.11 form, Curriculum Vitae and a copy of official ID card/national passport clearly stating the position title, vacancy notice number and your Last Name in the subject line to: by the closing date.



Applications will not be acknowledged.  Only the successful candidate will be notified of the outcome of the selection process.


P.11 form can be down loaded from: and