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Associate RSD Officer VA.No. 22/2017

หมดเขตวันที่ : 25 พฤษภาคม 2017

United Nations High Commissioner for Refugees (UNHCR)

Representation in Thailand


Vacancy Announcement No. 22/2017     

Internal/External Circulation


Position Title:

Associate RSD Officer


Post Level:

Equivalent to P-2

Date Issued of the Vacancy Announcement:

12 May 2017


Post No.:


Report To:

RSD Officer


Closing Date of the Vacancy Announcement:

25 May 2017



Protection Unit

Duty Station:

Bangkok, Thailand

Contractual Status:

International Individual Contractor Agreement (UNOPS)



Availability of the Post   01 July 2017 – 31 December 2017 (6 months)


The Associate RSD Officer is a member of the Refugee Status Determination (RSD) team.  Under the direct supervision of the RSD Officer (RSD Supervisor) and overall supervision of the Senior Protection Officer, s/he will assist in the management, supervision and support of more junior eligibility associates recruited through the ECHO-funded project, “Emergency Response to Support UNHCR Mandate Refugee Status Determination in Thailand”. The incumbent’s responsibility will first and foremost focus on reviewing RSD assessments at appeal stage prepared by members of the RSD project team; and providing legal and procedural guidance and coaching to the team members on appeal processes and procedures. Prior to the commencement of the case processing, the incumbent will be responsible for preparing training material and conduct trainings on the appeal and re-opening procedures, in close collaboration with the RSD Officer and other relevant staff in the RSD/Protection team. The incumbent will also be involved in review and providing guidance on cases at first instance as appropriate. At the end of the six-month project cycle, the incumbent together with other relevant RSD staff will be expected to carry out performance appraisals of team members.


Additional responsibilities may be related to overseeing the reception of asylum seekers; and in coordination with the Protection Assistant to ensure scheduling of RSD interviews, file assignment and coordination of interpreter schedule.


Scope of Assignments


·         Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.

·         Assist in the supervision and oversight of RSD and RSD-related activities to promote full compliance with written Standard Operating Procedures (SOPs).

·         Review and endorse first instance- and appeal RSD decisions and provide appropriate feedback and guidance to RSD staff. 

·         Assess training needs of staff engaged in RSD; prepare a training plan and provide on-going training and coaching on legal and procedural RSD issues.

·         Maintain accurate and up-to date records and data related to all work on individual cases.

·         Provide counselling to asylum seekers and refugees.

·         Collaborate and coordinate notification of decisions with the registration team and the protection team, in particular for persons with specific needs.

·         Assist in designing, implementing and revising operation-specific SOPs for all aspects of the RSD operation in accordance with applicable standards and policies.

·         Analyze and suggest how the RSD processes in terms of appeal can be made more efficient and streamlined, while being in compliance with the RSD Procedural Standards.

·         Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.  

·         Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing to identify and respond to developments or issues impacting on the efficiency or quality of RSD decision-making, and to propose remedial measures.

·         Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policy and practice.


Monitoring and Progress Controls


·         Approximately 35 applications are to be reviewed and endorsed per week and support mechanism to be developed to ensure qualitative and quantitative output is met.

·         Training programme and materials to be developed and training to be conducted.

·         Systematic referral mechanism for cases with specific needs to be identified and implemented in accordance with the procedural standards.

·         Individual performance report to be submitted weekly and aggregated team’s performance report to be submitted monthly.

·         Feedback on individual performance of project staff to be provided for the purpose of performance evaluation.

·         End of the project report to be prepared and submitted.


Qualifications and Experiences Requirements


·         University Degree (Law, Political Science, International Human Rights Law and/or a related field).

·         At least 2 years of experience in review RSD assessment and endorsing decisions, and providing relevant feedback to staff.

·         Experience in devising training material and conducting trainings related to RSD.

·         Excellent Communication and English Drafting Skills.

·         Good research and analytical skills.

·         Computer Skills.

·         Strong interpersonal skills,  ability to work in a team and to handle stress.

·         Ability to establish and maintain good working relations with people of different national and cultural backgrounds.

·         Fluency in another UN language.



Please submit your Motivation Letter, P.11 and Curriculum Vitae indicating the vacancy announcement number and position title to:


Applications will not be acknowledged.  Only the successful candidate will be notified of the outcome of the selection process.


P.11 form can be down loaded from: