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Assistant Durable Solutions Officer (VA.No.19/2019)

Closing Date : 18 August 2019



Vacancy Notice No. 19/2019


Title of Post

Assistant Durable Solutions Officer


National Professional Officer – A (NO-A)

Post Number


Type of contract

Fixed-Term Appointment


Mae Sot, Thailand

Date of Issue

05 August 2019

Effective date of assignment

As soon as possible

Closing Date

18 August 2019


Operational Context:


The Assistant Durable Solutions Officer serves as a focal point for solutions related issues in the AOR of the FO Mae Sot, and reports to the Protection Officer. The incumbent has a direct supervisory responsibility for national staff in the Solutions/Field team.


The Assistant Durable Solutions Officer is relied upon to ensure the implementation of a durable solutions strategy, and to contribute to ensuring a conducive environment is maintained leading towards finding durable solutions. Under the technical guidance of the supervisor, the incumbent oversees the outreach activities on Protection and Solutions and ensures that issues and concerns identified in the camps are duly addressed in coordination with other units and partners. As facilitated voluntary return is currently one of the main solutions for refugees in Thailand, she/he is fully engaged in planning and implementation of voluntary repatriation activities on the ground and leads the preparation, pre-departure activities and departure movement. 


The incumbent ensures that persons of concern are involved with the Office in making decisions that affect them, whether in accessing to their rights or in identifying appropriate solutions. To achieve this, she/he will need to build and maintain effective interfaces with communities of concern, local authorities, and NGO partners.  As the incumbent assumes the responsibility of government liaison in the field level, demonstrated coordination and diplomatic skills are of particular importance. In addition, previous experience working in refugee protection and/or humanitarian setting is an asset.



Accountability (key results that will be achieved)

  • Available durable solutions are implemented, in a manner which benefits the maximum number of persons of concern.

  • Durable solutions strategies, policies and related standard operating procedures (SOPs) are applied in a consistent, effective and transparent manner

     Responsibility (process and functions undertaken to achieve results)

  • Provide counselling to refugees and other persons of concern to identify the most appropriate durable solution and to enable the refugee or person of concern to make a well-informed decision.

  • Interview candidates for voluntary repatriation and prepare documentation for their return.

  • Interview and prepare Resettlement Referral Forms (RRF), in line with Resettlement SOPs.

  • Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners.

  • Assist in updating the electronic databases for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures.

  • Process documentation to ensure that persons of concern receive the documents required for their durable solutions in a timely manner.

  • Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.

       Authority (decisions made in executing responsibilities and to achieve results)

  • Interview and advise on the appropriate durable solution to be provided to persons of concern. Prepare documents relating to durable solutions.

  • Enter information into available databases, in line with SOPs.

Essential Minimum Qualifications and Experience:
  • Undergraduate degree (equivalent of a BA/BS) in Political Science, Social Science, Law, International Relations or related fields with good knowledge of Refugee issues and Human Rights doctrine plus minimum 1 year of previous work experience relevant to the function. Graduate degree (equivalent of a Master’s) or Doctorate degree (equivalent of a PhD) may also be accepted.

  • Very good reporting and writing ability.

  • Demonstrable computer skills.

  • Knowledge of English and UN working language of the duty station if not English.

  • Very good knowledge of local language (Thai) and local institutions is essential. 

Desirable Qualifications & Competencies:

  • Diverse field experience.

  • Knowledge of MS office and ProGress database software.

  • Knowledge of additional UN languages.

Required Competencies:

     Managerial Competencies

  • Empowering and Building Trust

  • Managing Performance

  • Judgement and Decision Making

  • Leadership

     Cross-Functional Competencies

  • Analytical Thinking

  • Negotiation and Conflict Resolution

  • Planning and Organizing

  • Political Awareness

  • Stakeholder Management


Candidates must be Thai nationals.
Internal staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (PPAL).
If you have questions regarding eligibility, you may also contact the HR Unit.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at:

Submission of Applications:

If you wish to be considered for this vacancy, please submit your letter of motivation, updated factsheet (for internals), signed Personal History Form (for externals) by e-mail clearly stating the position title, vacancy notice number and your Last Name in the subject line to: by the closing date.


The Personal History Form and its supplementary sheet can be downloaded from: and


No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.


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