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Registration/Data Management Assistant (VA.NO.013/2020)

Closing Date : 31 May 2020


United Nations High Commissioner for Refugees (UNHCR)

Representation in Thailand


Vacancy Announcement No. 13/2020    

Internal/External Circulation



Position Title:

Registration/Data Management Assistant


Post Level:


Date Issued of the Vacancy Announcement:

15 May 2020


Post No.:


Report To:

Associate Data Management Officer

Closing Date of the Vacancy Announcement:

31 May 2020





Duty Station:

Bangkok, Thailand

Contractual Status:

Local Individual Contractor Agreement (UNOPS)



Availability of the Post               As soon as possible until 31 December 2020.


1. General Background


The Registration/Data Management Assistant is a member of the Registration Unit.  Thailand is not a party to the 1951 Refugee Convention and currently has no national legal framework for addressing refugee status or protection. Accordingly, at present UNHCR conducts mandate Refugee Status Determination (RSD) for its urban refugee population, although the Royal Thai Government (RTG) has committed to creating a regulatory framework for addressing refugee status and protection issues. As such, UNHCR Bangkok is responsible for processing claims of asylum seekers in the urban area. The Registration/Data Management Assistant is the first point of contact  and is responsible for collecting applications, making appointments, registering profiles and obtaining biographic and biometric data and entering it into the UNHCR Database.


Furthermore, Registration/Data Management Assistant is also responsible for keeping information and documents up-to-date, including issuing Identification cards for asylum seekers and refugees.


2. Purpose and Scope of Assignment


Under the supervision of the Associate Data Management Officer, the incumbent is expected to:


1. Register all asylum seekers who approach the Office and enter individual data and biometrics into proGres Database and Biometric Identification Management Systems (BIMS);

2. Identify cases with specific needs in need of prioritization (i.e. medical, security, unaccompanied minors and vulnerable women) at the registration stage, ensure translation of documents and refer to staff members for acceleration;

3. Responsible for referring asylum seekers/ refugees who are in need of medical, social, legal advice and financial assistance for review/ approval;

4. Assist in operating the Document Translation Tracking and Electronic Filing System;

5. Assist in RSD Decision Notification for both positive and negative decisions;

6. Assist in file management;

7. Issue Identification cards for asylum seekers and refugees;

8. Assist the Senior Protection Assistant in the coordination and activities at the Reception Centre;

9. Assist in the preparation of monthly RSD statistics on issues and developments involving protection for the Protection/RSD Officer with an analysis on how to ensure effective protection/solution;

10. Prepare letters to/from the Royal Thai Government and act as an interpreter and translator from Thai to English or English to Thai when needed;

11. To perform other tasks as needed and assigned


3. Monitoring and Progress Controls


Staff member performance will be monitored by the number of registration interviews conducted, biometrics obtained, number of ID Cards Issued and number of decisions notified.


4. Qualifications and Experience


  • Bachelor degree in any related field. Conversant with computer software, specifically electronic database programs; advanced data analytical and word processing skills, highly desirable.
  • At least two (2) years of relevant work experience with an international organization, preferable. Prior training and demonstrated experience in records management, preferably file management desirable.


5. Key Competencies


·      Works well under pressure;

·      Flexible with regards to working hours and disruptive work patterns;

·      General understanding of data management;

·      Good inter-personnel communication skills;

·      Highly accurate with good attention to detail;

·      Excellent Thai-English language skills.


Please submit your Motivation Letter, duly signed P.11 form, Curriculum Vitae and a copy of official ID card/national passport clearly stating the position title, vacancy notice number and your Last Name in the subject line to: by the closing date.


Applications will not be acknowledged.  Only the successful candidate will be notified of the outcome of the selection process.


P.11 form can be down loaded from: and