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ICT Associate (TA) (VA.NO.005/2018)

Closing Date : 02 August 2018


United Nations High Commissioner for Refugees (UNHCR)

Regional Office for South East Asia

                                                                                                                                                   Bangkok, Thailand


Vacancy Announcement No. 05/2018

Internal/External Circulation


Position Title:

ICT Associate  (TA)

Post Level:

General Service (GS-6)

Date Issued of the Vacancy Announcement:

19 July 2018


Post No.:


Report To:

Senior Regional HR Officer

Closing Date of the Vacancy Announcement:

02 August 2018



Administration Unit

Duty Station:

RO Bangkok, Thailand

Contractual Status:

Temporary Appointment -

initial duration of three months (with possibility of renewal)


Availability of the Position As soon as possible


Duties and Responsibilities


This post falls under the Administration Unit of the UNHCR Regional Office for South-East Asia in Thailand. The incumbent will act as administrator of the LAN system and as such will ensure that data and databases are secure and confidential.


The main duties and responsibilities are


  • Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.
  • Provide technical user-support services and training in UNHCR applications, including email, upgrade the Software when instructed.
  • Ensure that information problem recovery is done as quickly as possible by making regular system back-ups.
  • Add or remove users from the Network.
  • Assist in the maintenance of accurate records of users and usage of the Network.
  • Provide technical support to UNHCR’s implementing partners.
  • Carry out minor hardware maintenance.
  • Ensure timely customs clearance of consignments
  • Provide information on all procurement activities within area of responsibility.
  • Assist in managing Property, Plant and Equipment (PPE) effectively according to UNHCR rules and regulations including registration and marking of new PPE, physical verification of PPE, preparation of agreements, preparation of disposal forms (including submissions to LAMB/AMB), and assistance with disposal of PPE.
  • Prepare disposal forms and cases for the Asset Management Board, and organise the disposal of PPE according to Asset Management Board decisions.
  • Perform any other duty, as requested.



If required, the incumbent will also


  • Ensure that the clients’ databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner.
  • Generate statistical reports as required by the Management for improved decision making.
  • Undertake basic analysis/interpretation of data and draw conclusion or identify patterns/trends, which can assist the work of the Office.
  • Develop forms and tools for data collection and analysis.


Qualification Requirements

  • Thai national (preferably)
  • Completion of Secondary School or equivalent technical school with formal training and certification on relevant ICT related fields.
  • Minimum 6 years of job experience relevant to the function or particularly on HF/VHF radio or IT systems, PAMA satellite systems, PABX, Cisco routers and satellite modems.
  • Knowledge of computer application packages such as MS Office.
  • Fluency in English and working knowledge of another relevant UN language and/or local language.


Please submit your P.11, resume and application letter, indicating vacancy announcement number and position title to:


Application will not be acknowledged.  Only successful candidate will be notified of the outcome of the selection.


UNHCR Personal History Form and supplementary forms can be downloaded from: